Normally our repairs take 24 hours after we receive the item but sometime, it can take up-to 2-5 working days based on the complication of the repair.
How to send your phone or tablet for repair?
1. Purchase the related phone problem and include your purchase id inside the package . Click this here how to purchase repair?
2. On the delivery section please select the delivery option to get your item back from us after the repair is competed.
3. Send the parcel to us using the postal service of your choice.
4. If it is urgent please mark as urgent on the parcel, so that we may easily identify it when it arrives .
5. Package your phone very carefully to avoid any damage during transit .
6. Send it to us on the following address.
Our Address is
Unit 56 Winpenny Road
Park House Industrial estate East
Newcastle Under Lyme
If you need to talk to us prior to sending in your repair please contact us
+44 7401 143151
+44 1782 563377
You could contact us any time regarding your repair.